All our suppliers are currently experiencing unprecedented delays in global shipping that are beyond our control. Partly driven by recent lockdowns, ongoing Covid restrictions and the effect of the coronavirus pandemic, along with UK port congestion, the Suez Canal incident and a world-wide container shortage has led to recent supply chain disruptions that are being felt by suppliers across the UK.
We could not possibly have anticipated this level of disruption which recently seems to have intensified every day. Despite detailed logistics planning, some of our suppliers are experiencing longer delivery timescales than promised and we apologise for any inconvenience and delays with your order.
Although these are challenging circumstances, I wanted to share with all of you my commitment to you is that we are doing our utmost to provide you the experience you expect from us. We will always pass on the latest details and information we have and promise to keep you updated with the truth every step of the way.
This crisis has recently been reported with the BBC and news articles can be found online, here is an interesting one - https://www.bbc.co.uk/news/business-57531716If you have any question please get in touch, we are always happy to take your calls 01772 336664