Delivery – Duxburys Home and Garden


**Surcharges will apply to: Ireland, Northern Ireland, Highlands and Islands.
Free delivery on all items to UK mainland when you spend over £40. 
Please Note: Large items may be left on a pallet.

Small Parcels:

All small parcels are usually delivered within 7 working days, using either APC or Parcel Force. You will be contacted with your delivery information.

Medium and Large Items

Medium and Large Items will be usually delivered within 14 working days. Depending on the goods and location your good will be delivered personally by ourselves, Be delivered on a Pallet by the Pallet Network or by a Two man delivery service. You will be contacted before delivery is made. Please call us on 01772 336664 for more detailed information/ 

Important information:

- *Please allow up to 14 working days to receive your order during or after busy periods (Sales, events, public holidays)

- Only Monday to Friday are classed as working days

For all fragile, large & heavy items delivered by our courier, please make sure to fully check the product and/or check that you are fully satisfied with it and that it's suitable, before asking our courier to remove the packaging, as we will be unable to send you spare packaging and we cannot accept any large items to be returned without their packaging.

- All delivery charges are subject to change and our Customer Service team will contact you before despatching your parcel should this be the case. All prices charged are in GBP

- You can request during the order process that your parcel is left with a neighbour or in a safe place.

- Please note the courier will be selected depending on the size of your parcel/order and location.


- Please note for large orders, delivery cost will be weight and size dependent, so we do reserve the right to contact you regarding an increase in the price and to take additional payment if required. If you are placing a large order, please email us with all the items you would like to purchase with your delivery address and we will send you a shipping quote.

- **Prices for overseas deliveries are weight and size dependent, so we do reserve the right to contact you regarding an increase in the price to take additional payment if required.

 - We do not offer International delivery outside of Europe.

Collection from our warehouse

Collections can take place between Monday to Friday 9am to 4.30pm.

To arrange to collect your order from our Warehouse, please contact our Customer Service team on 01772 336664.

Direct Despatch

Some of our items are sent to you directly from the manufacturer, not by our own courier. 

Smaller items are delivered within 8 working days.

Larger items are delivered within 14 working days.

For larger items, the manufacturer’s delivery team will contact you to arrange a convenient date for delivery.

When your item arrives please check it carefully, as once signed for we cannot replace it.

If you are not satisfied with the condition on arrival, please do not sign to accept the parcel and contact our Customer Service team immediately on 01772 336664

This delivery service is available for UK Mainland only.

Non UK Mainland Deliveries 

For all non UK mainland deliveries, you will be sent a payment request after the order is placed.

Small items will incur a surcharge of £19.99

Medium Pallet Items £79.99

Large Pallets £119.99